Your privacy is critically important to us. Viva Online, LLC is a Limited Liability Company (LLC) registered in the state of Florida, in the United States. It does not serve clients at a physical address. It’s website is located at: http://www.vivalearnonline.com.
Like most website operators, Viva Online, LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
Viva Online LLC’s purpose in collecting non-personally identifying information is to better understand how Viva Online, LLC’s visitors use its website. From time to time, Viva Online may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Viva Online also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.vivalearnonline.com blog posts. Viva Online only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Viva Online's websites choose to interact with Viva Online in ways that require Viva Online to gather personally-identifying information. The amount and type of information that Viva Online gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a newsletter at http://www.vivalearnonline.com to provide a username and email address.
Students and/or parents who purchase classes, courses, or physical or digital goods are asked to provide only the necessary information for billing and customer service purposes. This includes, but is not limited to, name, address, telephone number, date of birth, payment information, children’s names and ages, etc. This information will not be shared with any third parties by Viva Online, LLC for any purpose.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In the event of a security breach, Viva Online, LLC will inform the affected parties per the legal requirements in the state of Florida.
Links To External Sites
Viva Online, LLC uses Google AdWords for remarketing. We use the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Viva Online discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Viva Online LLC’s behalf, or to provide services available at Viva Online LLC’s website, and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Viva Online, LLC’s website, you consent to the transfer of such information to them. Viva Online, LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Viva Online, LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Viva Online, LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Viva Online, LLC, third parties or the public at large.
If you have supplied your email address, Viva Online, LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Viva Online, LLC and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Viva Online, LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Viva Online, LLC may collect statistics about the behavior of visitors to its website. Viva Online may display this information publicly or provide it to others. However, Viva Online does not disclose your personally-identifying information.
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
To enrich and perfect your online experience, Viva Online, LLC uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Viva Online, LLC – by purchasing Viva Online, LLC’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Viva Online, LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Viva Online, LLC.
Viva Online, LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Viva Online, LLC automatically records all live classes and meetings held on our Zoom platform. By doing this, we can ensure the safety of our students, and teachers. Recordings are automatically stored on the server´s cloud for 30 days after the completion of the class. Then, they are automatically deleted. If you wish to see a class recording for the safety or quality purposes, please send up a request. We do not provide the group class recordings or links to the student´s or their guardian´s under any circumstances. This is to protect the identity of our students at all times.
In the event of a request to view the recording,viewing a portion of the video may be permitted. However, it is at the discretion of Viva Online, LLC, and only for clarification and/or safety purposes.Viewing would be permitted during a mutual meeting to ensure that no class videos are ever copied and redistributed in any form by persons outside of Viva Online, LLC.
Viva Online, LLC reserved the right to use class recordings and any content posted on our website, Google Drive, or other collaborative platforms, in order to advertise our services, for quality assurance, or training purposes. Only video clips where participants are unidentifiable would be used to ensure privacy. We may use editing techniques to protect the identity of participants in these specific cases.
Last updated: July 17th, 2020